Frequently Asked Questions
Q. What is your editing process?
A. There are two levels of service. See comparison charts.
Q. What type of files do you require for editing?
A. Word or pdf only.
Q. What is the normal time frame for completion?
A. Time frames are on a job-by-job basis. You will be given a date upon submission.
Q. Can I get a free quote?
Q. How do I get a free quote?
A. Email firstname.lastname@example.org with the same information requested under the "To Order" section. Or call me at (818) 401-7854.
Q. How long is my free quote valid for?
A. 2 weeks.
Q. Can I get a price break?
A. If you are a repeat customer, then I offer a 10% discount.
Q. Is there a rush fee?
A. Yes. Add $150 to the base price for a 48 hour turnaround.
Q. How do I place an order?
A. Email email@example.com with requested information under the "To Order" section. Or call me at (818) 401-7854.
Q. How do I pay?
A. I accept checks and payment via PayPal.
Q. How do I get a status update on my submission?
A. Status updates will be emailed to you on or before completion date given. Alternately, you may post your inquiry on the Message Forum and a response will be given.